Guy using his cell phone

3CX SMS and Facebook Messenger Integration

At GMT Solutions we are constantly rolling out new features from our partner 3CX. The latest version of 3CX’s phone system includes SMS and Facebook Messenger integration. Answer calls, live chat with customers and colleagues, Facebook messages from your Facebook pages, and business texting from one single platform. Access all these great features on all your devices.

  • Respond to Facebook messages.
  • Send and Receive SMS messages from your business number.
  • Know who is contacting you with CRM integration.
  • Log and monitor all messages from a central location.
  • Assist and supervise live chats using monitoring and whisper.
  • Chat reporting includes performance and abandoned chats.
  • Escalate chats to voice calls with a single click.

Reduce your Business Phone Bill by Over 20%

Save over 20% by switching to GMT Solution’s 3CX business phone system. Our solutions are customized to each business’s unique needs which reduces cost.  We do not charge per user and our solution supports an unlimited number of phones. There are no hidden fees or surprises on your bill that require research to determine the meaning.

Learn more about 3CX’s feature rich solution.

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