Setup Click-to-Call with Microsoft Teams

How to Setup Microsoft Teams Click-To-Call

Setup click‑to‑call for Microsoft Teams to make it easier and more efficient to make phone calls by using the click-to-call feature. With this feature, users can start a call with a single click-on a phone number on a webpage or applications that support the built-in Windows click-to-call feature, so there is no need to manually dial the full phone number. This saves time, allowing more time to focus on the conversation, and it also helps guarantee that the right person is contacted, which can be especially beneficial when extra security is needed.

Click-to-call can be enabled for Microsoft Teams in less than 5 minutes. These instructions can be used to enable click-to-call for any application that is registered with Windows as supporting TEL links.

Table of Contents

Setup Click‑To‑Call in Windows 10

  1. Click the Start button and type Default Apps
  2. Select Default Apps
Windows 10 Default Apps
  1. Scroll down and select Choose defaults apps by protocol
Windows 10 Settings Choose defaults by protocol
  1. Scroll down and select Microsoft Teams for the TEL protocol
Windows 10 Settings Choose defaults by protocol
Windows 10 Choose Microsoft Teams as the default

Setup Click‑To‑Call in Windows 11

  1. Click the Start button and type Default Apps
  2. Select Default Apps
Windows 11 Settings Default Apps
  1. Scroll down and select Choose defaults by link type
Windows 11 Settings Defaults by file type
  1. Scroll down and select Microsoft Teams for the TEL link type
Windows 11 Settings Choose defaults by link type

How to use Click‑To‑Call with Microsoft Teams

Click the button below to verify click-to-call is working. The test phone number is provided by testcall.com. Additionally, there are a number of helpful options for troubleshooting phone systems.

Click Open for the warning at the top of the screen. If you use click-to-call often on the website, consider checking the option to Always allow. 

This site is trying to open Microsoft Teams

Click the Call button in the Microsoft Teams window to place the call.

Microsoft Teams Call Button

Conclusion

Click-to-call is easy to set up and is an extremely useful feature to have at your disposal. However, it will only work if the phone number has a tel link. There are browser extensions available that will convert phone numbers to click-to-call links such as the Edge and Chrome extension Telephone Number Detection.  Another program you may find useful is Teams Wizard by lyncwizard.com.

Add phone service to Microsoft Teams

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